As
the variety of companies and products across the globe is now crisscrossing
along the International supply chain and the stiffness of competition in the International
market is now inevitable, business companies and conglomerates are now
utilizing more business intelligence technique from the new academic research
findings specifically from the Psychology and Behavioral Science. Most concepts
of today that is used in the actual market strategy and policy are from the
pattern and concepts of human psychology and behavior. Given that humans in general are the end
recipients of the business products in the market, it is but sensible that a
deeper integration of marketing science and human behavior science and the
given theories are useful in the future of business as a whole.
Consumer
behavior is already a term commonly used in business and marketing since the
birth of scientific management. Fayol,
Herzberg, & Drucker are the famous example icons in business, management,
and human behavior that even today most academic business researchers are still
using their fundamental theories to create the fundamental conceptual framework
in any modern research findings. In
contrast, since behavior of humans will differ according to demographics the
possibility of theory gaps created by the icons of management will not be
effective if the behavioral technique will be used in another demographic. Having said that, neo scientist and
researchers in Marketing Science are trying to widen their scope of research
program across Europe, Euro Asia, Asia, & the continent of Africa were by
cultural diversity of the actual market is unique that to some given local
markets given the above continents can’t be scientifically analyzed in terms of
business strategy using the classic concepts of Management and human behavior
and Psychology. Given the fact that in
Asia specifically, using Psychology and the practice of Psychology is still a
Taboo to the general public knowing that the science and teachings of Human
Psychology is some kind of unacceptable to the norms and cultural practices of
most Asian natives and migrants as a whole.
But with the multinational companies who are operating their business in
Asia and using the modern approach of integrating Human Psychology study and
modern business marketing and technology.
Web Business Psychologist Nathalie Nahai
E-business
and the Fundamentals of Psychology
In
the concept of today’s e-business, companies are utilizing the technological
platform of social media to amplify their product details and specifications
for consumer product knowledge. In terms
of Psychology and consumer behavior, the actual market behavior data are being
collected through social media feedback for example and by using the DATA
ANALYSIS through the graphical presentations in the computer or what we
commonly call in business marketing term, MARKETING DASHBOARD. This technology
is either manually driven or (AI) Artificial Intelligently driven using
robotics. With this integration of
Psychology behavior analysis and E-business, a fast conceptualization of
certain business market demographic can be analyzed by the top level management
of the business organization with a possibility of real time assistance to the
locale of the (SBU) strategic business unit.
On the contrary this concept is not only adopted by business
organization but also political campaigns in the US are using electronic driven
data analysis through social media platform to collect and analyze the actual
poll of the various demographics with their real time Psychological perceptions
towards a certain candidate. Moreover,
social media companies differ with the concept and presentation of their
website, such that user will create a unique identity as a social media
community. To exemplify, people using
instagram are only interested of posting pictures rather than writing business
articles like linkedin. As a final point, other second and third party businesses
that are involve in the flow of the supply chain may buy data information from
the social media providers like facebook, twitter, linkedin and they like.
Finally,
the importance of Psychology and Human Behavior Analysis in any business data
information reference for analysis are being organized by multinational level
research companies like Nielsen, Kantar, IBM, Ipsos and others.
Ipsos Research Company Limited
Nielsen Research Company Limited
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